Privacy Policy

Nurse Consulting By Taylor Privacy Statement
Version 1.0

Last Updated: December 2nd 2024

Introduction At Nurse Consulting By Taylor, we are committed to protecting the privacy of your personal information. We will not disclose your personal information without consent or reasonable and lawful notice except when required or permitted by law.

Our Privacy Commitment
At Nurse Consulting By Taylor, we protect patient privacy by: Collecting only the personal information required to provide services. Advising you how your information might be disclosed and obtaining your consent.

Safeguarding Your Personal Information.
Sharing your personal information only for the purposes stated and agreed to in a signed consent form or otherwise permitted by law. Ensuring any contractors we hire who may have access to your information also protect the privacy of your information. Training staff and adapting the office space to ensure maximum protection of your privacy. Ensuring personal information is current, complete and accurate. Providing you access to your personal information and a mechanism for requesting corrections. Having our privacy officer available to answer your questions. Periodically reviewing our privacy policy to ensure it provides adequate protection for your personal information.

Information Collected
The personal information collected is required to provide you with services and facilitate payment for services rendered. Contact information: your name, phone number, address, email address and an emergency contact person. Health information: your health history, services received, names of other health-care providers, family medical history, your subjective complaints and objective findings. Financial information: credit card information and other information to facilitate payment for services provided.

What do we use your information for? We use contact information to open and update your client file, invoice for services, remind you of consultations and/or the need for further treatment, and to provide informational materials about our services. We use health information to assess, provide, and evaluate services. We use financial information to arrange payment for services rendered. We use any of your non-directly identifiable information to analyze our website traffic and activity to improve your experience; to analyze how effective our ads are; and to offer you targeted advertising in order to personalize your experience. We use your directly identifiable information to segment you for marketing efforts on other platforms (such as META or Google).

With Whom Do We Share Your Information?
Contact information – We use any of your non-directly identifiable information to analyze our website traffic and activity to improve your experience; to analyze how effective our ads are; and to offer you targeted advertising in order to personalize your experience. We use your directly identifiable information to segment you for marketing efforts on other platforms (such as Meta or Google).

Health Information – May Be Disclosed To:
Other health-care professionals also providing you with treatment. Your lawyer, if you were injured in an accident. Research teams in an anonymous form to facilitate outcome research.
Financial information – may be disclosed to your credit card company as required to facilitate payment. Note: Personal information can also be disclosed without your consent if we are required to do so by law.

How We Protect Your Personal Information:
We store physical records containing your personal information in a secure place. We store electronic records on secured hardware, use antivirus software and passwords on all computers and take care to protect screen monitors from public viewing. We transfer physical records outside our office in sealed envelopes by secure methods. We conduct telephone discussions with sensitivity to ensure that your personal information is not inadvertently disclosed. Electronic information is transferred in secure files and made anonymous wherever possible. We do not share your personal information outside our office for any marketing, promotional, publicity, educational, or research purposes without your consent. We train staff to handle your information only through the protected measures outlined in our privacy procedures. If consultants or contractors are hired, we take steps to ensure the consultant or contractor also protects your privacy.

Accessing And Correcting Your Personal Information
You can get access to view your personal information by asking a staff member who may refer you to our privacy officer. We will attempt to help you understand the reasons we collect, store and use the information in your records. You may request a change to your personal information
if it is inaccurate, incomplete, no longer current, or if you believe there is a factual mistake. You can also request a copy of your patient record. Requested copies will be provided in a reasonable period. If there is a charge for the cost of producing a copy, we will advise you of the cost in advance.

How Long Is Information Kept?
We are required by legislation to keep records containing personal information for 10 years from the last date of service. Or in the case of a minor, 10 years past the minor’s eighteenth birthday. After that time, we shred paper records and delete electronic ones. When discarding hardware, we ensure the hard drive is destroyed.
More information If you have a concern about your personal information, please feel free to ask Nurse Taylor, or your service provider.